Terms & Conditions
1) THE RESERVATION INCLUDES
- One room with the following services: King size bed, air conditioning/heating, large private bathroom with XL shower, free wi-fi, 32” smart TV, coffee machine/kettle, herbal tea kit, hairdryer, free courtesy kit, towels/bathrobe, slippers and flip flop, minibar, personal safe.
- Breakfast buffet (from 8 am to 11 am).
- Spa included in the price with: sauna, heated Jacuzzi, Turkish bath and solarium terrace.
- Private car park about 200m from the house + shuttle service (also to and from historical centers on availability).
- Daily cleaning and bed sheets change every second night
2) CHECK-IN / CHECK-OUT
- Check in is from 3 pm to 7 pm.
- Check out is from 10 am to 11 am.
3) METHODS OF PAYMENT
Payment is made on departure during check out with credit card (Mastercard, Visa, Maestro), debit card, cash, NO cheques.
Each reservation requires a credit card number as guarantee. In some cases, to confirm the reservation, the Hotel may request a pre-authorization on the guest’s credit card. The pre-authorization is not a purchase. It consists of a verification of the card validity and of the consequent temporary held of the amount for the first night, to guarantee the reservation.
If such pre-authorization doesn’t work, we will be forced to consider the reservation as not valid.
In case of cancellation after the deadline, the Hotel is authorised to proceed in collecting the owed payments; where there isn’t any penalty the hotel will release the pre-authorized amount.
The guest can cancel the reservation for free within 7 days prior to arrival. The guest pays 50% of the total amount if the cancellation is made during 7 days prior to arrival. The cancellation shall be sent as soon as possible via e-mail at firstname.lastname@example.org.
6) TOURIST TAX
The local tourist tax of 1€ is included in the total amount of your stay.
7) ACCEPTANCE OF THE TERMS AND CONDITIONS
The terms and conditions listed here – and any subsequent amendments and additions – apply to all our services made available online, directly or indirectly (via distributors), through any mobile devices, via e-mail or telephone. By accessing our website, by visiting it and/or by using any applications available through any platforms (hereinafter be described as “website”), and/or by making a reservation you acknowledge and agree to have read, understood and accepted (also in accordance and under Articles 1341 and 1342 of Italian Civil Code) the terms and conditions listed here.
For any disputes regarding this contract the italian text is valid and the Court of jurisdiction is the Court of Brescia.